The rigidity can also cause drama at the airport, where it can produce uneven customer service, as agents may close out flights before connecting passengers arrive. Isom said he understands the criticism, but said in many cases keeping operational integrity helps more customers. American has 6,700 daily flights, and sometimes it’s easier to put passengers on the next one, rather than hold doors open.
The Admirals Club was conceived by AA president C.R. Smith as a marketing promotion shortly after he was made an honorary Texas Ranger. Inspired by the Kentucky colonels and other honorary title designations, Smith decided to make particularly valued passengers "admirals" of the "Flagship fleet" (AA called its aircraft "Flagships" at the time). The list of Admirals included many celebrities, politicians, and other VIPs, as well as more "ordinary" customers who had been particularly loyal to the airline.
• Boeing 777-200ER Version 1: Fully lie-flat seats manufactured by Zodiac Seats France, designed for American Airlines, with direct aisle access in a 1-2-1 reverse herringbone configuration with front-facing and rear-facing seats. Seat length: 77 inches (196 cm). Equipped with a 16-inch (41 cm) touchscreen monitor and touchscreen handset, two universal AC power outlets, and USB ports.
In May 2017, American announced they would be adding more seats to some of its Boeing 737 MAX jetliners and reducing overall legroom in the basic economy class. The last three rows will lose two inches; going from the current 31 to 29 inches. The remainder of the economy cabin will have 30 inches of legroom. This compares to JetBlue with 34 inches of legroom and Spirit with 28 inches.
If your trip includes stargazing in the “City of Angels,” you’ll want to explore the boutique hotels that make the city unique. “What is a boutique hotel?” you may ask. It’s a small, fashionable accommodation in an urban area. You can splurge on any of ours, or opt for one of our many cheap hotels in Los Angeles, so you can save your money for the food that makes LA famous.
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Start your bright Dallas day by taking a cool morning walk around the Arboretum and Botanical Gardens in East Dallas. This eden-like lakeside stretch of swaying trees and vibrant exotic flowers - leading to the historic Spanish-style DeGolyer House - will put you in a tranquil mood, perfect for touring the city’s galleries. Head to the Dallas Museum of Art, which boasts a collection that spans from the 3rd millennium BC to the present day, including Ancient Roman sarcophagi and surreal Van Gogh paintings. If you’re traveling with the family, check out the magical dinosaur and mega mammoth skeletons at the Perot Museum of Nature and Science, or say hello to the majestic lions and cheeky chimpanzees at the Dallas Zoo. Cap off your day with some Dallas history and heritage at the Sixth Floor Museum, a touching and unforgettable exhibition dedicated to John F. Kennedy.
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TSA Plans to Use More Biometrics at Airport Security Checkpoints: This may creep out some passengers, but it’s probably the right move. Facial scans don’t have a 100 percent success rate, but neither do humans. And facial scans are probably faster than today’s process, in which humans must check a face against an ID card or passport. Alan Levin of Bloomberg explains what TSA plans.