We started by auditing and printing out many of our designs, both old and new. Laying the flows side by side on a board, we could see where and how the experiences were breaking and where we needed to start making changes. We figured that the best way to begin was by tackling issues head on. Each of us focused on a screen or product area to redesign, And we established a few principles to guide us with these individual designs:
Charlotte – American's second-largest hub in terms of number of destinations and daily flights. It is American's primary hub for the Southeastern United States. About 42 million passengers fly through CLT on American every year, or about 115,000 people per day. American has about 91% of the market share at CLT, making it the airport's largest airline.
American Airlines allows all children ages seven days and older to travel on both domestic and international flights. Infants under the age of two may travel on either an adult's lap or in a designated seat. Infants traveling on an adult's lap may be required to have a ticket purchased at a discounted fare. Infants traveling in their own seat must have a ticket and must be in a safety seat approved by the Federal Aviation Administration (FAA).
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American Airlines allows pets to travel on most flights less than 12 hours. Pets may travel in the cabin for a fee of $125 per kennel per way. The animal must be at least eight weeks old and must stay in the kennel under the seat in front of you. Kennels may not exceed 19x13x9 inches, and pets should be able to stand up and move around comfortably.
Miami – The fifth-largest hub in terms of number of flights and fourth-largest in number of destinations. About 30 million passengers fly through MIA every year on American, which is about 79,000 people per day. American has about 68% of the market share at Miami International, making it the largest airline at the airport. Miami is American's primary South American and Caribbean gateway.
In January 2018, a federal court ruled in favor of Airbnb in a lawsuit filed by Aimco involving its tenants illegally subletting their rented spaces on Airbnb. The court defended Airbnb under Section 230 of the Communications Decency Act which does not hold Internet based services liable for the actions of their users. Instead the tenants are believed to be held responsible for illegally subletting their spaces without attaining prior consent from their landlords.
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• Boeing 787-8: Fully lie-flat seats manufactured by Zodiac Seats France and designed for American Airlines with direct aisle access in a 1-2-1 reverse herringbone configuration with front-facing and rear-facing seats. Seat length: 77 inches (196 cm). Equipped with a 16-inch (41 cm) touchscreen monitor and touchscreen handset, two universal AC power outlets, and USB ports.
Due to the growth of international end-users, in early 2012, Airbnb opened offices in Paris, Milan, Barcelona, Copenhagen, Moscow, and São Paulo. These openings were in addition to existing offices in San Francisco, London, Hamburg, and Berlin. In September 2013, the company announced that it would establish its European headquarters in Dublin. Prior to the 2012 Summer Olympics, Airbnb acquired London-based rival CrashPadder, subsequently adding 6,000 international listings to its existing inventory. This acquisition made Airbnb the largest lodging website in the United Kingdom.