Airbnb features a review system in which guests and hosts can rate each other after a stay. Hosts and guests are unable to see reviews until both have submitted a review or until the window to review has closed, a system which aims to improve accuracy and objectivity by removing fears that users will receive a negative review in retaliation if they write one. However, the truthfulness and impartiality of reviews may be adversely affected by concerns of future stays because prospective hosts may refuse to host a user who generally leaves negative reviews. In addition, the company's policy requires users to forego anonymity, which may also detract from users' willingness to leave negative reviews. These factors may damage the objectivity of the review system.[126][127][128][129]
In the summer of 2016, at the request of three members of the United States Senate, the Federal Trade Commission began investigating how Airbnb affected housing costs. In October that same year, New York Governor Andrew Cuomo signed a bill charging Airbnb fines for violations of local housing laws. The New York Times reported that these events were related and part of a "plan that the hotel association started in early 2016 to thwart Airbnb".[77]
""This is a beautiful hotel from the 1930s that has been stylishly refurbished. It is a great location for attending programs at SAP. You can walk to dinner, go to the SAP event and stroll back. They have great package deals too, so check their web site. We found the staff to be very pleasant and helpful. Would definitely recommend and plan to stay there again.""
Some cities have restrictions on subletting for a short period of time. Airbnb has published a list of regulations and requirements for cities in the United States. In some cities, collection of a transient occupancy tax by Airbnb is required. In many cities, hosts must register with the government and obtain a permit or license.[9] Landlords or community associations may have restrictions on short-term sublets.
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