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Opened in 1988, The Townsend Hotel is AAA Four-Diamond and Forbes Travel Guide Four-Star boutique luxury property with 150 guestrooms, including nine penthouses and specialty suites. Since opening, The Townsend has been the proud recipient of a variety of travel and hospitality industry publication and traveler survey accolades, including Travel + Leisure’s (T+L) Best Hotel in Michigan and T+L 500: The World’s Best Hotels, as well as Condé Nast Traveler‘s Top 15 Hotels in the Midwest and the Wine Spectator Award of Excellence.
We started by auditing and printing out many of our designs, both old and new. Laying the flows side by side on a board, we could see where and how the experiences were breaking and where we needed to start making changes. We figured that the best way to begin was by tackling issues head on. Each of us focused on a screen or product area to redesign, And we established a few principles to guide us with these individual designs:
Hosts provide prices and other details for their rental or event listings. Pricing is determined by the host, with recommendations from Airbnb. Hosts may be required to report income and pay income taxes on income received via Airbnb. In the US, homeowners who refinance their mortgages with some agencies are able to count income they earn from Airbnb rentals on their refinance loan applications.