Airbnb believes that AWS saved it the expense of at least one operations position. Additionally, the company states that the flexibility and responsiveness of AWS is helping it to prepare for more growth. Knaup says, “We’ve seen that Amazon Web Services listens to customers’ needs. If the feature does not yet exist, it probably will in a matter of months. The low cost and simplicity of its services made it a no-brainer to switch to the AWS cloud.”
Airbnb uses drip pricing; when customers search for lodging, Airbnb displays per-night prices that exclude its service fees and the total charges are not revealed until the customer selects an individual property. After a crackdown by the Australian Competition and Consumer Commission in October 2015, users of Airbnb's Australian web site now see the total price of a stay including all unavoidable charges at every stage of the booking process.
We created one set of these components for phones (iOS and Android), and adapted them to tablet sizes from there. Tablet components are largely the same as those for mobile, and on a technical level the code only needs to exist once in two different styles. With this system components can vary in their look and positioning, similarly to the way responsive design works for web. Designers can then design a screen once using common components, and it can be easily adapted to different screen sizes as well as to iOS and Android.
Guests can search for lodging using filters such as lodging type, dates, location, and price. Before booking, users must provide personal and payment information. Some hosts also require a scan of a government-issued identification before accepting a reservation. The company also provides travel guides, entitled "Neighborhoods", which provide details about staying in specific neighborhoods in various major cities.