In 2011, due to a downturn in the airline industry, American Airlines' parent company AMR Corporation filed for bankruptcy protection. In 2013, American Airlines merged with US Airways but kept the American Airlines name, as it was the better recognized brand internationally; the combination of the two airlines resulted in the creation of the largest airline in the United States, and ultimately the world.[11]
As part of American Airlines’ overhaul project, Terminals 4 and 5 will be redesigned as a single 300,000-square-foot hall with bigger bathrooms, more power outlets and large windows that will allow in natural light. The overall area won’t expand much, but American Airlines officials say a reconfigured ticket counter and check-in area will reduce wait times.
The second Admirals Club opened at Washington National Airport. Because it was illegal to sell alcohol in Virginia at the time, the club contained refrigerators for the use of its members, so they could store their own liquor at the airport.[citation needed] For many years, membership in the Admirals Club (and most other airline lounges) was by the airline's invitation. After a passenger sued for discrimination,[51] the Club (and most other airline lounges) switched to a paid membership program.
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This Privacy Policy applies to persons seeking potential employment with American Airlines, Inc., or certain of American Airline Inc.'s affiliates (collectively, "we", "us", "our", or "American"), on this job application website. Certain American affiliates have their own privacy policies and procedures in place apart from this Privacy Policy. This Privacy Policy sets out the basis upon which we and our third-party partners may collect, use, store, share and keep secure the personal information provided to us in connection with your application for a position with American. The term "job applicant" or "you," as used in this Privacy Policy, means individuals who apply for, or are in the process of being considered for, employment with American.
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The rigidity can also cause drama at the airport, where it can produce uneven customer service, as agents may close out flights before connecting passengers arrive. Isom said he understands the criticism, but said in many cases keeping operational integrity helps more customers. American has 6,700 daily flights, and sometimes it’s easier to put passengers on the next one, rather than hold doors open.
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Main Cabin is American's economy product, and is found on all mainline and regional aircraft in its fleet. Seats range from 17–18.5 inches (43–47 cm) in width and have 30–32 inches (76–81 cm) of pitch.[41] Newer aircraft, including all Boeing 777-300ER, refurbished Boeing 777-200ER's, all Boeing 787 Dreamliners, all Airbus A330s, all newly delivered Airbus A319s and most newly delivered Airbus A321s, include seatback TVs, featuring AVOD in each seat.[citation needed] However, American Airlines have decided not to add seatback TVs for the 100 Boeing 737 MAX 8 aircraft that have been ordered[42]


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The Resilience of the American Vacation in Mexico: This excellent enterprise piece from Skift’s Sarah Enelow-Synder is not about airlines, though the Mexican carrier Volaris figures prominently. Holger Blankenstein, who runs the airline’s commercial team, explains why marketing to Mexican-Americans is different from targeting vacationers. “In a Mexican-origin family, the son or daughter are the ones who buy the flight ticket for the parents,” he said. “How the family gets to know Volaris and the brand is passed down from generation to generation.”

This Privacy Policy applies to persons seeking potential employment with American Airlines, Inc., or certain of American Airline Inc.'s affiliates (collectively, "we", "us", "our", or "American"), on this job application website. Certain American affiliates have their own privacy policies and procedures in place apart from this Privacy Policy. This Privacy Policy sets out the basis upon which we and our third-party partners may collect, use, store, share and keep secure the personal information provided to us in connection with your application for a position with American. The term "job applicant" or "you," as used in this Privacy Policy, means individuals who apply for, or are in the process of being considered for, employment with American.

On July 20, 2011, American announced an order for 460 narrowbody jets including 260 Airbus A320s.[34] The order broke Boeing's monopoly with the airline and forced Boeing into the re-engined 737 MAX.[35] As this sale included a Most-Favoured-Customer Clause, the European airframer has to refund any difference to American if it sells to another airline at a lower price, so Airbus can't give a competitive price to competitor United Airlines, leaving it to a Boeing-skewed fleet.[36]
In November 2012, Airbnb acquired NabeWise, a city guide that aggregates curated information for specified locations.[57] The acquisition shifted the company focus toward offering hyperlocal recommendations to travelers.[58] That same month, Airbnb launched "Neighborhoods", a travel guide of 23 cities that provides in-depth information via collaborative filtering to help travelers choose a neighborhood in which to stay based on criteria such as public transportation, dining, peace & quiet, nightlife, tourist attractions, and shopping.[59][60][61][62][63]
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