Prior to beginning this design sprint, we had already created a basic style guide, that we called the foundation. This foundation loosely defined our typography, colors, icons, spacing and information architecture. The foundation proved essential for guiding our work in a unified direction while allowing room for us to individually explore creative design solutions. This way we felt that we were all working together, towards the same idea. Reviewing our collective work at the end of each day, we began to see patterns emerge. We course-corrected when necessary, and started defining our standardized components.
For more than a decade, American Airlines Federal Credit Union has been proud to invest in the futures of its young member-owners by providing scholarship awards toward higher education. This year, out of more than 500 initial applicants, the Credit Union was pleased to award a total of 11 scholarships. Seven high school students and four college students each received $5,000 scholarships.
On December 9, 2015, American announced a new Premium Economy product for most long-haul widebody aircraft. This new product debuted on the new 787-9s in late 2016 and will be retrofitted to all other widebody aircraft within the next three years, excluding 767s due to their upcoming retirement. The seats will be wider than standard Main Cabin seats and will offer 38" of pitch, 2" more than Main Cabin Extra seats, as well as a footrest. Premium Economy customers will also get two free checked bags, priority boarding, and enhanced food and drink service including free alcohol. This product will make American Airlines the first U.S. carrier to offer a four-cabin aircraft.
We started by auditing and printing out many of our designs, both old and new. Laying the flows side by side on a board, we could see where and how the experiences were breaking and where we needed to start making changes. We figured that the best way to begin was by tackling issues head on. Each of us focused on a screen or product area to redesign, And we established a few principles to guide us with these individual designs:
Passengers who wish to check in at the airport may do so up to 45-60 minutes before departure, although some departure airports require more time. The airline recommends arriving at the airport at least one hour and 30 minutes before domestic travel and two hours for international flights. After check-in, passengers will check baggage and clear security, so you'll want to make sure you have plenty of time.
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Chicago–O'Hare – The third-largest hub for American in terms of number of flights and American's primary hub for the Midwest. About 28 million passengers fly on American through O'Hare every year, or about 77,000 people per day. American has about 35% of the market share at O'Hare making it the airport's second-largest airline after United.
Some cities have restrictions on subletting for a short period of time. Airbnb has published a list of regulations and requirements for cities in the United States. In some cities, collection of a transient occupancy tax by Airbnb is required. In many cities, hosts must register with the government and obtain a permit or license. Landlords or community associations may have restrictions on short-term sublets.