Airbnb is criticized for its impact on housing affordability, sparking protests,[133][134][135] and for its related data management.[136][137] As of the beginning of 2018, several studies found that rental prices in many areas increased due to Airbnb, as landlords kept properties off the longer-term rental market and instead get higher rental rates for short-term housing via Airbnb.[138] Landlords have been accused of illegally evicting tenants in order to convert properties into Airbnb listings.[139] In San Francisco, the issue led to protests in November 2015.[140]
Some cities have restrictions on subletting for a short period of time. Airbnb has published a list of regulations and requirements for cities in the United States. In some cities, collection of a transient occupancy tax by Airbnb is required. In many cities, hosts must register with the government and obtain a permit or license.[9] Landlords or community associations may have restrictions on short-term sublets.
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A study published in 2017 found that increasing Airbnb listings in a given neighborhood by 10% leads to a 0.42% increase in rents and a 0.76% increase in house prices.[141] According to an analysis conducted in 2016, while commercial listings comprised only 10% of Airbnb's total listings in 25 largest U. S. markets for the period between June 2015 and May 2016, they constituted about a third of host revenue. In markets such as Los Angeles and Portland, Oregon, the share of revenue from commercial listings reached nearly 50%.[142]
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A year after Airbnb launched, the company decided to migrate nearly all of its cloud computing functions to Amazon Web Services (AWS) because of service administration challenges experienced with its original provider. Nathan Blecharczyk, Co-founder & CTO of Airbnb says, “Initially, the appeal of AWS was the ease of managing and customizing the stack. It was great to be able to ramp up more servers without having to contact anyone and without having minimum usage commitments. As our company continued to grow, so did our reliance on the AWS cloud and now, we’ve adopted almost all of the features AWS provides. AWS is the easy answer for any Internet business that wants to scale to the next level.”
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In November 2012, Airbnb acquired NabeWise, a city guide that aggregates curated information for specified locations.[57] The acquisition shifted the company focus toward offering hyperlocal recommendations to travelers.[58] That same month, Airbnb launched "Neighborhoods", a travel guide of 23 cities that provides in-depth information via collaborative filtering to help travelers choose a neighborhood in which to stay based on criteria such as public transportation, dining, peace & quiet, nightlife, tourist attractions, and shopping.[59][60][61][62][63]
Main Cabin passengers will also receive complimentary snacks and soft drinks or even full meals on transcontinental flights. Additional food and drinks are also available for purchase on many routes. Free snacks include Biscoff cookies or mini pretzels on flights over 250 miles. Business Class and First Class passengers can enjoy premium meals and a selection of award-winning wines.
This discount is only available online via the designated American Airlines Vacations Discount program website accessible through your unique URL link. Accessing AAVacations.com via any other source will result in forfeiture of the discount. Our professional reservations representatives are available, if necessary. However, the discount only applies to online bookings made via the designated American Airlines Vacations Discount program website. Any changes to a booking made by our reservations office will result in the loss of the discount.
Phoenix–Sky Harbor – The sixth-largest hub in terms of number of flights and destinations[18] and American's primary western hub.[19] American flies approximately 20 million passengers a year through PHX, which is about 55,000 people per day.[19] Currently American has about 46% of the market share at PHX, making it the airport's largest airline.[19]

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As of January 2018, the airline has had almost sixty aircraft hull losses due to all causes since the crash of an American Airways Ford 5-AT-C Trimotor in August 1931.[81][82] Of these most were propeller driven aircraft, including three Lockheed L-188 Electra turboprop aircraft (of which one, the crash in 1959 of Flight 320, resulted in fatalities).[82] Seventeen jet aircraft have been written off due to crashes – including Flight 587 in 2001, Flight 965 in 1995, Flight 191 in 1979, Flight 1 in 1962 and two aircraft destroyed in the September 11 attacks – and other accidents (such as the Flight 383 engine failure and fire in 2016); two of these were training flights in which only the crew were killed and six resulted in no fatalities.[82] Another four jet aircraft have been written off due to incidents while they were parked between flights or while undergoing maintenance.[82]
In some cases, passengers may qualify for free checked baggage, but there is a baggage fee for most flights to North America, Mexico, and Central America. On domestic routes, the first checked bag will be subject to a fee of $25. The second bag will be $35, the third bag will be $150, and all additional bags up to 10 will be $200 each. Transatlantic and Transpacific flight passengers may check at least one bag for free.
AAdvantage is the frequent flyer program for American Airlines. It was launched on May 1, 1981, and it remains the largest frequent flyer program with over 67 million members as of 2011. Miles accumulated in the program allow members to redeem tickets, upgrade service class, or obtain free or discounted car rentals, hotel stays, merchandise, or other products and services through partners. The most active members, based on the amount and price of travel booked, are designated AAdvantage Gold, AAdvantage Platinum, AAdvantage Platinum Pro, and AAdvantage Executive Platinum elite members, with privileges such as separate check-in, priority upgrade and standby processing, or free upgrades. They also receive similar privileges from AA's partner airlines, particularly those in oneworld.[48]

Main Cabin is American's economy product, and is found on all mainline and regional aircraft in its fleet. Seats range from 17–18.5 inches (43–47 cm) in width and have 30–32 inches (76–81 cm) of pitch.[41] Newer aircraft, including all Boeing 777-300ER, refurbished Boeing 777-200ER's, all Boeing 787 Dreamliners, all Airbus A330s, all newly delivered Airbus A319s and most newly delivered Airbus A321s, include seatback TVs, featuring AVOD in each seat.[citation needed] However, American Airlines have decided not to add seatback TVs for the 100 Boeing 737 MAX 8 aircraft that have been ordered[42]

Flight Attendants at American wholly owned Regional Carriers (Envoy – former American Eagle), Piedmont and PSA are all represented by Association of Flight Attendants – Communications Workers of America (AFA-CWA). USAirways Flight Attendants were active members of AFA-CWA prior to the merger. They are honorary lifetime members. AFA-CWA is the largest Flight Attendant Union in the industry and is operated by Flight Attendants.
In December 2017, the City of Toronto under John Tory, adopted similar restrictions, banning homeowners from leasing their basements with separate entries and their other non-residential units for short term rentals, also arguing it was to protect the long term rental market. Government issued licensing and fees would also be required to hosts to continue to short term renting. The move was also criticized by some hosts who rely on Airbnb as a source of income; with one of them arguing the government's control over their property was like living in Stalin's era of the Soviet Union.[171] Airbnb responded in an open letter to the mayor and members of the City Council, welcoming fair competition but also made several arguments, including that Toronto's economy as a growing global hub also benefited from its listings. Many local residents depend on Airbnb for extra income and living expenses. The new economy evolved business and challenged the older business models and methods. Toronto, according to them, would benefit its reputation by adopting these newer business styles and ideas. It encouraged the city to continue to allow hosts to rent out their owned spaces, whether rooms in their house or in external spaces. All of this, according to Airbnb, brought about two hundred and ninety two million dollars into the city's economy.[172][173]

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• Boeing 787-8: Fully lie-flat seats manufactured by Zodiac Seats France and designed for American Airlines with direct aisle access in a 1-2-1 reverse herringbone configuration with front-facing and rear-facing seats. Seat length: 77 inches (196 cm). Equipped with a 16-inch (41 cm) touchscreen monitor and touchscreen handset, two universal AC power outlets, and USB ports.
The move was criticized by some rental hosts, stating it would deprive them of much needed income. These implementations were also criticized by the opposing Non-Partisan Association. Councillor George Affleck argued it was creating more bureaucracy, taxation and sticks, which was not solving the problem. He argued it made Vancouver a more difficult and costly place to live, also giving the opinion that more long term rental housing needs to be built. Airbnb's public policy manager for Canada welcomed the move of making short term rental legal, but criticized the ban on secondary suites from being rented. The company was also considering challenging the move, arguing that many family home spaces are saved for friends and relatives and would not be available for the long term rental market regardless.[174][175]
The second Admirals Club opened at Washington National Airport. Because it was illegal to sell alcohol in Virginia at the time, the club contained refrigerators for the use of its members, so they could store their own liquor at the airport.[citation needed] For many years, membership in the Admirals Club (and most other airline lounges) was by the airline's invitation. After a passenger sued for discrimination,[51] the Club (and most other airline lounges) switched to a paid membership program.
Chicago–O'Hare – The third-largest hub for American in terms of number of flights and American's primary hub for the Midwest.[15] About 28 million passengers fly on American through O'Hare every year, or about 77,000 people per day.[15] American has about 35% of the market share at O'Hare making it the airport's second-largest airline after United.[15]

One year later, there were 15 people working from Chesky and Gebbia's loft apartment on Rausch Street in San Francisco. To make room for employees, Brian Chesky gave up his bedroom and lived at lodging booked via the Airbnb service until the company moved into its first office space.[32][18] In April 2009, the company received $600,000 in seed money from Sequoia Capital[18] and, in November 2010, raised $7.2 million in financing from Greylock Partners and, again, from Sequoia Capital, in a Series A round, then announcing that out of 700,000 nights booked, 80% had occurred in the previous six months.[33]
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